AppleCare
for Enterprise
Flexible service options, priority onsite services,
and as fast as next-business-day device repair or replacement,
priority on-site assistance, 24-hour technical support
AppleCare
for Enterprise
Flexible service options, priority onsite services,
and as fast as next-business-day device repair or replacement,
priority on-site assistance, 24-hour technical support
Coverage for every Mac, iPhone and iPad.
Repair or replacement of additional devicesAbility to repair or replace up to 10% of iOS devices or repairup to 4% of Mac computers, for any reason and at no additional cost: for example, if one or more devices are accidentally damaged by employees, AppleCare for Enterprise will take care of it to remedy.
End-user supportPriority access to Apple support for the end user, 24 hours a day, 7 days a week. AppleCare for Enterprise reduces the workload of your internal help desk by offering telephone technical support even to the end user. It's the best way to get answers about hardware, operating systems, and Apple apps. Your team will also be assisted in setting up personal accounts and settings.
Onsite hardware supportYou can choose an on-site service plan that lasts for two, three, or four years from the date of purchase of the devices. If a hardware problem occurs during this time, AppleCare for Enterprise helps you get back to work as soon as possible. You can request an intervention at your office starting from the following working day, or go to one of the authorized service centers.
IT department level coverageEach year of AppleCare for Enterprise includes one IT support incident - you'll get support for complex deployment and integration scenarios. AppleCare for Enterprise includes AppleCare Help Desk Support which provides unlimited telephone technical support for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions.
You'll be answered for priority 1 issues, 24/7, help with mobile device management (MDM), and access to the Apple Care Enterprise Portal for claim submission.
Get AppleCare for Enterprise now.
AppleCare for Enterprise is available in volume-based price tiers starting at 200, 1000, and 5000 covered devices.
Contact Sharaf DG Business, an Apple Authorized Reseller to receive a quote for AppleCare for Enterprise.
Get AppleCare for Enterprise now from Sharaf DG Business and enjoy hassle-free service 24/7 technical support for end users and on-site maintenance for two, three, or four years.
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